Contact Us
Get in touch with us. We'd love to hear from you!
Get in Touch
Address
130 Building, Longhua Avenue, Longhua District, Shenzhen
Business Hours
Our customer support team is available during the following hours:
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Response Time
We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please indicate "URGENT" in your message subject line.
Support Channels
You can reach us through the following channels:
- Email: support@chdaoai.com (Recommended for detailed inquiries)
- Contact Form: Use the form on this page for general inquiries
- Response Time: We typically respond within 24-48 hours
Technical Support
For technical issues or bug reports, please include the following information:
- Description of the issue
- Steps to reproduce the problem
- Screenshots or error messages (if applicable)
- Your account email and browser information
Feedback and Suggestions
We welcome your feedback and suggestions for improving our service. Please use the contact form to share your thoughts with us.
Partnership and Business Inquiries
For partnership opportunities, business collaborations, or media inquiries, please contact us at business@chdaoai.com